About Us

Who we are

Located in North Central West Virginia, ITrend Technology LLC has been in business since 2011. Providing excellent IT services to companies all over the country. 

Our history

ITrend Technology was founded by Edward Green, a federally contracted IT professional turned businessman, who has a mission to simplify the world of Information Technology for individuals and businesses. Having worked in the Information Technology field since 1998, Edward decided to form ITrend Technology, a local IT management business that focuses on putting customers first. At ITrend Technology, our certified, experienced staff can offer customized solutions based on the needs of your business.
We provide customer-based, individualized solutions to meet your needs and your budget. Ours services are designed to take the trouble out of technology so that you can focus on the needs of your business. 

In our technology-driven society, ITrend Technology makes “IT” work for you

Edward-Green
Edward Green – Owner

I will meet with you and your team personally

Please feel free to contact me directly to schedule a consultation by me personally.

Making "IT" Easier

It has been my goal to humanize the world of technology. IT is an ever-changing atmosphere that can be overwhelming, however, it is a necessary tool for modern business. All platforms of business from Main Street to Wall Street require a safe, secure, and reliable IT infrastructure. We strive to provide the absolute best in network design and service for your business needs. We understand that a “one size fits all” approach does not work for most businesses. Each company has its unique challenges. We work directly with our clients to provide them precisely what is needed, allowing them to be as productive and effective as possible.

ITrend Technology was founded in 2011. An IT professional with a mission to simplify the world of Information Technology for all levels of business. Having worked in the Information Technology field since 1998, Edward decided to form ITrend Technology, a West Virginia-based IT management business that focuses on simple but powerful industry-leading IT solutions. At ITrend Technology, our certified, experienced staff can offer customized solutions based on the needs of you and your business.

At ITrend Technology, we provide customer-based, individualized solutions to meet your needs and your budget. Our services are designed to take the trouble out of technology so that you can focus on the needs of your business.

In our technology-driven society, ITrend Technology makes “IT” work for you.

As you know, IT is a vital component of any company. Hiring staff to properly maintain business infrastructure can be expensive for any-sized business. Nonetheless, you still require your network to operate optimally. ITrend Technology offers you highly experienced and certified personnel who can be available to you 24 hours a day, 7 days a week. ITrend Technology will be your complete IT staff dedicated to keeping your network running at peak performance at a fraction of what it costs to hire an internal IT staff.

ITrend Technology is more cost-effective than hiring internal IT personnel.

ITrend Technology has a vast network of highly skilled, experienced, and certified technicians with various skill sets. We have a solution for your needs, no matter what the technology.

ITrend Technology can save you money when making purchases. We have partnered with some of the world’s leading and largest hardware and software distributors to keep prices competitive.

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Who Are We

We are a USA based Technology Business.  We specialize in Managed IT Services for all levels of business. We are the 24/7 engineers behind your screen: preventing problems, tightening security, and right-sizing technology so your people stay productive and your business keeps growing—without IT surprises or jargon.

Our Mission

Our mission is to empower businesses through reliable, secure, and innovative managed IT services, delivering proactive support and strategic technology solutions that drive growth, efficiency, and peace of mind—so our clients can focus on what they do best.

What We Do

Provide high level Managed IT solutions to our clients at an affordable price. We monitor, manage, and secure your entire IT environment—servers, networks, endpoints, cloud, and backups—24/7. You get predictable performance, rapid support, and strategic guidance while we handle updates, threats, and fixes behind the scenes, letting you focus on growing your business.

Managed IT Services: Definition and Benefits

What Are Managed IT Services?

Managed IT services involve delegating your organization’s IT operations to a third-party provider known as a Managed Service Provider (MSP). The MSP assumes ongoing responsibility for maintaining, monitoring, and continuously improving your IT systems based on defined service-level agreements (SLAs), often with 24/7 coverage .
 
This partnership covers a broad scope of technology needs, including network management, applications, infrastructure, and security services. The services can be delivered on-premises, in the MSP’s data center, or through a third-party cloud platform
 
. Unlike traditional break-fix IT support, managed services take a proactive approach—preventing problems before they disrupt your business rather than simply reacting to issues as they arise
 

 

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Key Benefits of Hiring a Managed Service Provider

Focus on Core Business Objectives

Managing day-to-day IT operations can overwhelm internal teams and distract executives from strategic priorities. An MSP handles routine tasks like patching, user access management, data backups, and vendor management, freeing your leadership to concentrate on growth, innovation, and customer experience

Access to Specialized Expertise

MSPs employ teams of certified specialists with deep experience across cybersecurity, cloud computing, AI, and other emerging technologies. For small and medium businesses, hiring such expertise internally would be cost-prohibitive. This access ensures you stay current with best practices without bearing the cost of continuous training and certifications

Predictable Costs and Reduced Overhead

Managed services transform unpredictable IT expenses into fixed monthly or annual operational costs (OpEx). This eliminates large upfront capital expenditures for infrastructure and tools while improving budget forecasting. Organizations can reduce IT costs by up to 30% compared to maintaining in-house teams, according to Gartner

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Enhanced Security and Compliance

MSPs provide robust cybersecurity measures including continuous monitoring, encryption, access controls, and regular security audits. They help navigate complex regulatory requirements such as HIPAA, GDPR, PCI-DSS, FIPS, NIST and CMMC, ensuring your systems remain compliant and audit-ready while reducing risk

Proactive Monitoring and Reduced Downtime

With 24/7 real-time monitoring, MSPs detect and resolve issues before they cause significant disruptions. This proactive approach minimizes costly downtime—preventing productivity losses, revenue impact, and reputational damage. Advanced tools identify abnormalities early, while automated maintenance keeps systems running smoothly

Scalability and Flexibility

Managed services adapt seamlessly to your business evolution. Whether you’re expanding rapidly, adding staff, or streamlining operations, MSPs can scale resources up or down without the complexity of hiring or restructuring. This agility ensures IT capabilities always align with business demand

Access to Premium Technology and Tools

Enterprise-grade monitoring and security tools require significant investment and expertise to deploy effectively. MSPs provide access to best-in-class tool suites as part of their service, eliminating ownership costs while ensuring proper implementation and utilization

Improved Operational Efficiency

By handling routine tasks like troubleshooting, patch management, and support tickets, MSPs free your internal IT team to focus on strategic, revenue-generating projects. This shifts your IT function from “keeping the lights on” to driving innovation, improving employee satisfaction and retention

Single Point of Contact

MSPs implement standardized procedures and maintain comprehensive documentation of your environment. This ensures continuity when staff changes occur and prevents knowledge gaps that could compromise system management

Conclusion

Partnering with a Managed Service Provider transforms IT from a cost center into a strategic asset that enables business growth. By combining proactive management, specialized expertise, predictable pricing, and robust security, MSPs help organizations stay competitive while focusing resources on what matters most: their core business objectives

Why choose ITrend?

Our approach puts you ahead. We don’t wait for failures to happen and react. We monitor your network and collect information that lets us know the health of your systems.  

Cybersecurity investment protects company data, prevents costly breaches, ensures business continuity, builds customer trust, and safeguards reputation—saving money and enabling growth in an increasingly digital and threat-filled landscape.

Every business needs to have a comprehensive backup plan in the event of a disaster. We utilize state of the art techniques that allow you to prevent data loss and recover your network in a fraction of the time. 

Not only does our staff consist of technicians certified in various technologies, we have years of collective experience. Many of our technicians have worked in the federal sector and have worked on multi-million dollar projects. 

There are many different plans that your business can subscribe to. We offer everything from a set number of hours per month to 24 x 7 Support. Choose what works best for you.

Our service is second to none! We take great pride in responding quickly and effectively to all of our customers. We provide a direct call line to our tech support as well as a work order system that can be accessed from anywhere.

Our company is 100% American owned and operated. We will never outsource our services abroad. 

Projects Completed
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Free Consultation

Interested in having a free network evaluation? Let us provide an assessment free of charge.